Family connecting through their phone at home

For Families

You should not have to learn the whole system to get help.

Tell Mira what is happening. She helps you understand your choices, prepare what you need, and work through each next step.

What Mira can help with

Support for your family's next steps

Finding the right program

Housing assistance, food pantries, school supplies, or healthcare — Mira helps figure out what you are eligible for.

Understanding requirements

Mira explains what documents or information you need to apply for a program.

Preparing applications

Mira helps you organize what you need before you submit.

Following up

Mira checks in on the status of your request and reminds you of deadlines or appointments.

Information & Permission

How your information is used

What Mira may ask for

Mira may ask about your family's living situation, basic needs, and what you are trying to find help with. This helps identify the right programs for you.

How permission works

Your information stays private. It is shared only with your permission. You control what gets shared with authorized workers or partner organizations.

How to involve a worker

You can authorize a school liaison or a community caseworker to view your needs so they can help you directly without asking you to repeat your story.

Important Information

What Mira cannot promise

Mira is a casework assistant. She does not make final decisions about who gets help, and she cannot guarantee that you will receive housing, funding, or specific services.

In an emergency

Mira is not an emergency response service. If you or your family are in immediate danger or experiencing a medical emergency, please dial 911 or contact local emergency services immediately.

Connect with support today

Get connected to support

Share your information and Family Thread will help connect you with McKinney-Vento support. Texting is optional. You can get the same help by phone or through your school district’s McKinney-Vento liaison.

Preferred way to follow up

Choose any that work for you.

Optional text message consent

Don’t want to text? You don’t have to.

Call Mira at (616) 369-7352 to talk by phone, or contact your school district’s McKinney-Vento liaison directly. You will get the same McKinney-Vento support either way. Signing up for text messages is never required to get help.

Family Thread is operated by MV Learning, LLC. We will never sell or share your phone number or information with third parties for marketing.