For Families
Someone who
remembers.
When everything is moving at once — school, rent, doctor’s appointments, paperwork — Mira keeps the whole picture, so you don’t have to start over every time you ask for help. In your language. Any time.
Help With What You Need
If it’s pulling at you, Mira can help.
One conversation. Real help. Across all the things you're carrying.
A place to stay
Rental help, shelter, eviction prevention, moving support, finding stable housing.
Keeping kids in school
School enrollment without proof of address, transportation, free meals, school supplies — under McKinney-Vento, your kids have rights.
Food on the table
SNAP help, food pantries, school meal programs, summer meals, baby formula and diapers.
Getting there
Rides to appointments, school, work, court — whatever you need to keep moving forward.
Healthcare & mental health
Medicaid signup, finding a doctor, mental health support, prescription help, urgent care.
Work & income
Job search, training programs, unemployment, childcare so you can work, benefits navigation.
Documents
Birth certificates, IDs, immigration paperwork, immunization records, school records.
Legal help
Free legal aid for housing, immigration, family law, public benefits — connected through trusted partners.
Just someone to talk to
Sometimes you need a real person. Mira connects you to a social worker who can listen and help.
How It Works
Four Simple Steps
No long forms. No waiting rooms. No confusing systems. Just one conversation that actually moves things forward.
Reach Out
Email us at support@familythread.org to join our pilot, and we'll help you get connected to Mira through your school, hospital, or community center. Whatever's easiest for you.
Available 24/7. Free. In English, Spanish, and 70+ other languages.
Tell Mira What's Going On
Share what you're dealing with — in your own words. By text, voice message, or in the app. No judgment, no jargon, no wrong way to say it.
Mira listens, asks gentle follow-up questions, and figures out what you might be eligible for.
Get Connected to a Real Person
Mira matches you to the right social worker, agency, or program — and sets up the introduction. They'll have your context already, so you don't have to start over.
If something is urgent, a human is alerted within minutes.
Real Follow-Up
Mira checks in to make sure things actually happened. Did you get the appointment? Did the rent help come through? If something falls through, Mira lets your social worker know — fast.
You're not on your own to chase the system. The system follows up with you.
What It Looks Like
Just Like Texting a Friend Who Knows the System
Mira is built to feel like a real conversation — not a form. You can text in any language, leave a voice message if writing is hard, and pick up where you left off whenever you're ready.
Mira
Active now
HOME
Hi, I'm Mira. I'm here to help. What's going on tonight?
we got an eviction notice today and i don't know what to do. i have 2 kids in school
I'm so sorry. You're in the right place — we can work on this together. Can I ask a few quick questions to find the right help fast?
First — your kids' school enrollment is protected under federal law (McKinney-Vento). They can stay in their current school even if you have to move. I'll make sure their liaison is looped in.
really? i didn't know that
Yes, really. I'm also looking up emergency rent assistance and a legal aid attorney in your county right now. A real person from Family Resource Center will reach out tomorrow morning. Is texting okay, or do you prefer a call?
Your Story, Your Control
We Take Your Trust as Seriously as You Take Your Family's Safety
Always Free
Mira is paid for by the schools, hospitals, and community organizations that care about you. You will never be charged.
Confidential
What you share with Mira stays with you and the people you choose to share it with. We don't sell your data. Ever.
You're in Control
You decide what's shared, with whom, and when. You can pause, delete, or take your information anywhere you go.
Real Humans, Always
Mira is here 24/7 to help you start. But every important decision involves a real person — a social worker, advocate, or partner who knows you.
Safe for Everyone
Your immigration status, housing situation, or past doesn't change your right to help. Mira connects you to partners who serve every family — no questions about status.
In Your Language
Spanish, Vietnamese, Arabic, Haitian Creole, Mandarin, and 70+ more. Text or voice. Mira meets you where you are.
From a Real Family
"I texted Mira at 11 PM after our landlord said we had to be out in seven days. By 9 the next morning, someone from the family resource center had called me. I had a rent assistance application started, my daughter's school knew what was happening, and a lawyer was looking at my lease. I cried. I had been carrying this alone for months."
Rosa M.
Mother of two · Texted Mira on a Tuesday night
One request.
One thread that holds.
You don't have to figure it all out tonight. Share how we can reach you, and Family Thread will help connect you to support.
Get connected to support
Share your information and Family Thread will help connect you with McKinney-Vento support. Texting is optional. You can get the same help by phone or through your school district’s McKinney-Vento liaison.
24/7
Always available
Free
No cost to families
70+
Languages supported
100%
Confidential
Crisis? If you or your children are in immediate danger, call 911. For domestic violence, call 1-800-799-7233.